

Service Desk offer support through several channels, including telephone, e-mail and remote sessions where appropriate. If an issue requires a level of Professional Services to engage, a member of the support team will discuss with your Account Manager to discuss this further. Our Service Desk provides support for P1 to P4 where a part of the software, appliance or license was previously working and is not working as expected or at all. Exploit event sequences, alerts, risk scores and bespoke dashboards.Analyse machine data from systems with varying formats.Analyse ‘big data’ internet traffic and machine data.Increase detection capabilities and optimize incident response.Identify, prioritize and manage security events.Detect and reduce internal and external cyber threats/abuse.Wide range of uses cases for SOC, SecOps and compliance.Streamline security operations by conducting rapid investigations using ad-hoc searches.


Information Assurance and security analysis.Real time analysis for operational intelligence and business reporting.Fraud and cyber threat detection analysis.Powerful search, analysis and visualization capabilities empower users.Ingest any machine data from cloud or on-premise infrastructure.Splunk ES drives cyber security risk management by enabling security teams to quickly detect and respond to cyber attacks. Together with Phantom, it exploits machine data generated from security technologies to deliver automation and orchestration. And because the insights from your data are mission critical, Splunk Enterprise's clustering technology provides the availability you need, even as you scale out your low-cost, distributed computing environment.Splunk Enterprise Security (ES) is a next generation Security Incident and Event Management (SIEM) platform. Splunk Enterprise scales to collect and index tens of terabytes of data per day.Types of correlations include time-based correlations, transaction-based correlations, sub-searches, lookups, and joins. With Splunk Enterprise, you can correlate complex events spanning many diverse data sources across your environment.Just point Splunk Enterprise at your data, and it immediately starts collecting and indexing-so you can start searching and analyzing. Collect and index any machine-generated data from virtually any source or location in real time.
